Viz.ai Israel | AWS EU platform management, technical support, customer support, data processing including anonymisation of data | PII, PHI | Derech Menachem Begin 150, Tel Aviv-Yafo, Israel | No | ISO27001, SOC2 | Not necessary |
Viz.ai US | Post market surveillance and patient safety incident reporting. Mandatory for MDR and FDA licensing. Personal data is transferred to identify incident. Attached mandatory reporting sheets outline PD transferred. | PD | 1819 Polk Street 293, San Francisco, California, 94109 | No | ISO27001, SOC2 | Secure transfer of details via Dropbox. File upload to FDA and EMA portals via mandatory reporting forms. |
Amazon Web Services (AWS) EMEA SARL | File hosting services | PII, PHI | 38 Avenue John F. Kennedy, L-1855, Luxemburg (staying outside of Frankfurt, Germany | Yes | ENS High, AWS Data Processing Addendum (“DPA”) | Not necessary |
AWS US | File hosting services for granting access to Viz.ai EU platform. Technical measures include hashing of data at rest and encryption of data in transit. | PII | US Oregon | No | ENS High, AWS Data Processing Addendum (“DPA”) | Module 3 SCC |
Salesforce.com Inc | Provision of assistance and support services for the Client and the Client's users of the Viz.ai platform. Data encrypted at rest with keys held and managed by Viz.ai Israel | PII | Salesforce.com Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA94105 | No | ISO27001, ENS, Data Processing Addendum (“DPA”) | BCR |
Sumo Logic | Log monitoring and analysis | PII | Via Mecenate 78/A 20138 Milano (MI) Italy | Yes | SO27001, Data Processing Addendum (“DPA”) | Not necessary |
Dropbox | File hosting services | PII | One Park Place, 5th floor, Hatch Street Upper, Saint Kevin's, Dublin 2, Ireland | Yes | ISO27001, SOC2 Data Processing Addendum (“DPA”) | Not necessary. |
Getstream.io | Secure messaging services for mobile endpoints. Fully encrypted and keys controlled by Viz.ai Israel. | PII, PHI | Kleine-Gartmanplantsoen 21. Amsterdam, Noord-Holland 1017RP, Netherlands | Yes | ISO27001, SOC2 Data Processing Addendum (“DPA”) | Not necessary |
Twillio Sengrid | Used for SMS messaging and emails with the Viz.ai application. Messages are encrypted in transit and Viz Israel controls the keys. Routing is via edge services in EU data centres. | PII | 374 Beale Street 300, San Francisco Hosted in the US | Yes | SOC2 Data. Processing Addendum (“DPA”) | BCR’s and encrypted data in transit with keys held by Viz.ai Israel. Twillio do not have access to underlying data. |
Twillio FCM | Used for SMS messaging and emails with the Viz.ai application. Messages are encrypted in transit and Viz Israel controls the keys. Routing is via edge services in EU data centres. | PII | 374 Beale Street 300, San Francisco Hosted in the US | Yes | SOC2 Data. Processing Addendum (“DPA”) | BCR's and encrypted data in transit with keys held by Viz.ai Israel. Twillio do not have access to underlying data. |
Atlassian | Used to store contact details of Viz Support customers | PII | 350 Bush Street Floor 13, San Francisco CA94104, Hosted in the US | No | ISO27001, Data Processing Addendum (“DPA”) | SCC’s |
CarbonHelix | Provide a managed Security Operations Centre for Viz | PII | 1607 Capitol Avenue, Cheyenne, WY82001, Hosted in the US | No | SO27001, SOC2, Data Processing Addendum (“DPA”) | SCC’s |
IBM QRadar | Provide a Security Incident and Event Management Toolset managed by CarbonHelix | PII | 1 Orchard Road, Armonk, NY10504, Hosted in the US | No | SO27001, Data Processing Addendum (“DPA”) | SCC’s |
Google Workspace | Provides Viz.ai’s email, word-processing and document storage. Data is encrypted in transit and at rest with keys managed by Viz.ai | PII | 1600 Amphitheatre Parkway Mountain View, CA94043, Hosted in the US | No | SO27001, ENS | SCC’s |
Zoom | 55 Almada Boulevard, Suite 600, San Jose CA95113, Used for customer conference calls and remote meetings | PII | Hosted in the US | No | ISO27001 | SCC’s (data encrypted end to end if Zoom application is used. |
Coralogix | EU-West-1 (Ireland) EU-West-2 (Stockholm). Used for analysis of log data. Will be replacing SumoLogic | PII | Hosted in the EU. | Yes | ISO27001, SOC2 | Not Necessary Data is encrypted in transit, managed, and controlled with keys held by Viz.ai Israel. |
DoControl | SaaS Security Platform (SSP) | PII | Hosted in the EU. | Yes | SO27001, SOC2, Data Processing Addendum (“DPA”) | Not Necessary |
UXCam | Endpoint application event capture for debugging | PII | Hosted in the EU. | Yes | SOC2, Data Processing Addendum (“DPA”) | Not Necessary |