Customer Success

Dedicated Workflow Specialists for Your Center
Viz employs a team of experienced stroke workflow specialists who thoughtfully implement Viz’s AI powered technology to create workflow solutions at your center.
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A Dedicated Viz.ai Customer Success Manager

You will have a Customer Success Manager who will be the central point of contact for your hospital. Viz.ai Customer Success Managers have over 10 years of industry experience and are trained to personally partner with your hospital to ensure your team is successful on Viz. With Viz Support, you will have 24/7 access to Customer Care.

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Over simplified workflow
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Ongoing Data Insights

Your dedicated Customer Success Manager will set up regular Business Review meetings to review your User Engagement data, Viz Performance Metrics, and Overall Project Status to partner with your hospital team and ensure you’re getting the most out of your Viz.ai subscription.

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"This Viz.ai [CS] team is so wonderful to work with and helped us expedite our implementation. They continue to be a resource to us after our implementation has been completed."

Heidi Woessner, MD

Chief of Neurology Piedmont Healthcare

Christine Murphy
“No two stroke centers are alike, so your Viz Customer Success manager is there to understand the nuances of your center and optimize Viz's technology to have the greatest impact on stroke care.”

Christine Murphy

Regional Customer Success Manager at Viz

Want to learn more? Reach out to our solutions team.